.page-faq {
  --faq-gold-bg: rgba(201, 169, 97, 0.14);
  --faq-caption-color: #8FA6C8;
  --faq-deep-soft-text: #C6D2E8;
  --faq-serif-muted: #3A4152;
}
.page-faq [id] {
  scroll-margin-top: 72px;
}

/* ===== 支持中心检索首屏 ===== */
.page-faq__search-hero {
  background: linear-gradient(135deg, var(--color-grad-start) 0%, var(--color-grad-end) 100%);
  padding: 24px 0 36px;
  overflow: hidden;
}
.page-faq__search-hero .breadcrumb {
  margin-bottom: 20px;
}
.page-faq__search-hero .breadcrumb a {
  color: #B8C7E0;
}
.page-faq__search-hero .breadcrumb a:hover {
  color: var(--color-gold);
}
.page-faq__search-hero .breadcrumb__sep {
  color: #5E7396;
  margin: 0 6px;
}
.page-faq__search-hero-grid {
  display: grid;
  gap: 20px;
}
.page-faq__search-hero-copy {
  min-width: 0;
}
.page-faq__search-hero .eyebrow {
  color: var(--color-gold);
  font-weight: 700;
  letter-spacing: 0.08em;
  font-size: 13px;
  margin-bottom: 10px;
}
.page-faq__title {
  margin: 0 0 12px;
  font-size: 26px;
  line-height: 1.2;
  color: var(--color-white);
}
.page-faq__lead {
  color: var(--faq-deep-soft-text);
  font-family: var(--font-serif);
  font-size: 15px;
  line-height: 1.7;
  margin: 0 0 20px;
  max-width: 560px;
}
.page-faq__search-block {
  background: var(--color-white);
  border-top: 3px solid var(--color-gold);
  border-radius: var(--radius-card);
  padding: 16px;
  box-shadow: 0 10px 30px rgba(10, 31, 68, 0.25);
}
.page-faq__search-label {
  display: block;
  font-size: 13px;
  font-weight: 700;
  color: var(--color-text-dark);
  margin-bottom: 8px;
}
.page-faq__search-row {
  position: relative;
}
.page-faq__search-svg {
  position: absolute;
  left: 14px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--color-gold);
  pointer-events: none;
}
.page-faq__search-row .search-input {
  width: 100%;
  box-sizing: border-box;
  border: 2px solid var(--color-border-soft);
  border-radius: 999px;
  padding: 10px 18px 10px 42px;
  font-size: 14px;
  font-family: var(--font-sans);
  background: var(--color-bg-body);
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}
.page-faq__search-row .search-input:focus {
  border-color: var(--color-gold);
  box-shadow: 0 0 0 3px rgba(201, 169, 97, 0.2);
}
.page-faq__search-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  margin-top: 12px;
}
.page-faq__search-tags-label {
  font-size: 13px;
  color: var(--color-text-muted);
}
.page-faq__search-tags .tag-btn {
  border: 1px solid var(--color-border-soft);
  border-radius: 999px;
  padding: 4px 12px;
  font-size: 13px;
  font-weight: 500;
  color: var(--color-text-dark);
  background: var(--color-white);
  text-decoration: none;
  transition: border-color 0.2s, color 0.2s, background 0.2s;
}
.page-faq__search-tags .tag-btn:hover {
  border-color: var(--color-gold);
  color: var(--color-gold);
  background: #FFFBF0;
}
.page-faq__search-hero-visual {
  min-width: 0;
}
.page-faq__hero-img {
  display: block;
  width: 100%;
  height: 180px;
  object-fit: cover;
  border-radius: var(--radius-card);
  border: 1px solid rgba(201, 169, 97, 0.4);
}
.page-faq__hero-caption {
  font-size: 12px;
  color: var(--faq-caption-color);
  text-align: right;
  margin-top: 8px;
  letter-spacing: 0.04em;
}

/* ===== 分类标签导航 ===== */
.page-faq__tabs {
  background: var(--color-white);
  border-bottom: 1px solid var(--color-border-soft);
}
.page-faq__tab-bar {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding: 12px 0;
  scrollbar-width: none;
}
.page-faq__tab-bar::-webkit-scrollbar {
  display: none;
}
.page-faq__tab {
  flex: 0 0 auto;
  border: 1px solid var(--color-border-soft);
  border-radius: 999px;
  padding: 7px 18px;
  background: var(--color-bg-body);
  color: var(--color-text-dark);
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
  transition: border-color 0.2s, color 0.2s, background 0.2s;
}
.page-faq__tab:hover {
  border-color: var(--color-gold);
  color: var(--color-gold);
}

/* ===== 热门问题 ===== */
.page-faq__faq {
  padding: 44px 0 16px;
  background: var(--color-bg-body);
}
.page-faq__faq-categories {
  display: grid;
  gap: 18px;
  margin-top: 28px;
}
.page-faq__category {
  background: var(--color-bg-card);
  border: 1px solid var(--color-border-soft);
  border-left: 4px solid var(--color-gold);
  border-radius: var(--radius-card);
  padding: 20px 20px 8px;
  box-shadow: var(--shadow-card);
}
.page-faq__category-title {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-sans);
  font-size: 18px;
  line-height: 1.3;
  color: var(--color-text-dark);
  margin: 0 0 14px;
}
.page-faq__category-index {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  flex: 0 0 auto;
  border-radius: 8px;
  background: var(--faq-gold-bg);
  color: var(--color-gold);
  font-size: 12px;
  font-weight: 800;
}
.page-faq__accordion {
  border-top: 1px solid var(--color-border-soft);
}
.page-faq__item {
  border-bottom: 1px solid var(--color-border-soft);
}
.page-faq__item summary {
  position: relative;
  list-style: none;
  cursor: pointer;
  font-family: var(--font-sans);
  font-weight: 700;
  font-size: 15px;
  color: var(--color-text-dark);
  line-height: 1.5;
  padding: 16px 42px 16px 2px;
  transition: color 0.2s;
}
.page-faq__item summary::-webkit-details-marker {
  display: none;
}
.page-faq__item summary:hover {
  color: var(--color-gold);
}
.page-faq__item summary::after {
  content: "+";
  position: absolute;
  right: 4px;
  top: 50%;
  transform: translateY(-50%);
  display: flex;
  align-items: center;
  justify-content: center;
  width: 24px;
  height: 24px;
  border: 1px solid var(--color-gold);
  border-radius: 50%;
  color: var(--color-gold);
  font-size: 15px;
  line-height: 1;
  transition: transform 0.25s ease;
}
.page-faq__item[open] summary::after {
  content: "−";
  transform: translateY(-50%) rotate(180deg);
}
.page-faq__answer {
  padding: 0 2px 16px;
  font-family: var(--font-serif);
  font-size: 14px;
  line-height: 1.75;
  color: var(--faq-serif-muted);
}
.page-faq__answer p + p {
  margin-top: 8px;
}
.page-faq__answer a {
  color: var(--color-gold);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ===== 移动端使用指南 ===== */
.page-faq__guide {
  padding: 56px 0;
  margin-top: 32px;
  background: linear-gradient(160deg, var(--color-grad-start) 0%, var(--color-grad-end) 100%);
  color: var(--color-white);
}
.page-faq__guide .eyebrow {
  color: var(--color-gold);
  font-weight: 700;
  letter-spacing: 0.08em;
  font-size: 13px;
}
.page-faq__guide .section__title {
  color: var(--color-white);
  margin-top: 8px;
}
.page-faq__guide-lead {
  color: var(--faq-deep-soft-text);
  font-family: var(--font-serif);
  font-size: 15px;
  line-height: 1.7;
  margin: 10px 0 0;
  max-width: 520px;
}
.page-faq__steps {
  list-style: none;
  margin: 28px 0 0;
  padding: 0;
  display: grid;
  gap: 16px;
}
.page-faq__step {
  display: flex;
  gap: 14px;
  align-items: flex-start;
}
.page-faq__step-index {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--faq-gold-bg);
  border: 1px solid var(--color-gold);
  color: var(--color-gold);
  font-family: var(--font-sans);
  font-size: 12px;
  font-weight: 800;
}
.page-faq__step-body h3 {
  font-family: var(--font-sans);
  font-size: 16px;
  color: var(--color-white);
  margin: 0 0 4px;
}
.page-faq__step-body p {
  font-family: var(--font-serif);
  font-size: 14px;
  line-height: 1.6;
  color: var(--faq-deep-soft-text);
  margin: 0;
}
.page-faq__step-body a {
  color: var(--color-gold);
  text-decoration: underline;
  text-underline-offset: 3px;
}
.page-faq__guide-visual {
  min-width: 0;
}
.page-faq__guide-img {
  display: block;
  width: 100%;
  height: auto;
  border-radius: var(--radius-card);
  border: 1px solid rgba(201, 169, 97, 0.4);
  box-shadow: 0 12px 32px rgba(10, 31, 68, 0.45);
}

/* ===== 问题反馈入口 ===== */
.page-faq__feedback {
  padding: 56px 0;
  background: var(--color-white);
}
.page-faq__feedback-card {
  display: grid;
  gap: 22px;
  background:
    radial-gradient(circle at 90% 20%, var(--faq-gold-bg), transparent 45%),
    var(--color-bg-card);
  border: 1px solid var(--color-border-soft);
  border-top: 4px solid var(--color-gold);
  border-radius: var(--radius-card);
  padding: 26px 22px;
  box-shadow: var(--shadow-card);
}
.page-faq__feedback .eyebrow {
  color: var(--color-gold);
  font-weight: 700;
  letter-spacing: 0.08em;
  font-size: 13px;
}
.page-faq__feedback-copy .section__title {
  margin: 8px 0 10px;
}
.page-faq__feedback-lead {
  font-family: var(--font-serif);
  font-size: 15px;
  line-height: 1.7;
  color: var(--color-text-muted);
  margin: 0;
}
.page-faq__feedback-contact {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-top: 18px;
  padding: 14px 16px;
  background: #FBF7EE;
  border: 1px dashed #D8BF7A;
  border-radius: 12px;
}
.page-faq__feedback-label {
  font-size: 13px;
  color: var(--color-text-muted);
}
.page-faq__feedback-mail {
  font-family: var(--font-sans);
  font-size: 16px;
  font-weight: 800;
  color: var(--color-text-dark);
  text-decoration: none;
  border-bottom: 2px solid var(--color-gold);
  padding-bottom: 2px;
  transition: color 0.2s;
}
.page-faq__feedback-mail:hover {
  color: var(--color-gold);
}
.page-faq__feedback-note {
  font-family: var(--font-serif);
  font-size: 14px;
  line-height: 1.7;
  color: #5A6074;
  margin: 16px 0 20px;
}
.page-faq__feedback-aside {
  border-radius: 12px;
  background: var(--color-bg-body);
  border: 1px solid var(--color-border-soft);
  padding: 18px;
}
.page-faq__feedback-aside-title {
  font-family: var(--font-sans);
  font-size: 14px;
  font-weight: 800;
  color: var(--color-text-dark);
  margin: 0 0 10px;
}
.page-faq__feedback-list {
  margin: 0 0 12px;
  padding: 0 0 0 16px;
  font-family: var(--font-serif);
  font-size: 14px;
  line-height: 1.7;
  color: var(--color-text-muted);
}
.page-faq__feedback-aside-tip {
  font-size: 12px;
  line-height: 1.6;
  color: var(--color-text-muted);
  margin: 0;
}

/* ===== 站内检索 ===== */
.page-faq__search-guide {
  padding: 56px 0;
  background: var(--color-bg-body);
}
.page-faq__search-guide-head .section__subtitle {
  color: var(--color-text-muted);
}
.page-faq__search-index-grid {
  display: grid;
  gap: 16px;
  margin-top: 28px;
}
.page-faq__search-index-card {
  display: block;
  background: var(--color-bg-card);
  border: 1px solid var(--color-border-soft);
  border-radius: var(--radius-card);
  padding: 20px;
  text-decoration: none;
  color: inherit;
  transition: transform 0.2s ease, border-color 0.2s ease, box-shadow 0.2s ease;
}
.page-faq__search-index-card:hover {
  transform: translateY(-3px);
  border-color: var(--color-gold);
  box-shadow: var(--shadow-card-hover);
}
.page-faq__search-index-tag {
  display: inline-block;
  padding: 3px 12px;
  border-radius: 999px;
  background: var(--faq-gold-bg);
  color: #A8893C;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.03em;
  margin-bottom: 12px;
}
.page-faq__search-index-card h3 {
  font-family: var(--font-sans);
  font-size: 17px;
  color: var(--color-text-dark);
  margin: 0 0 8px;
}
.page-faq__search-index-card p {
  font-family: var(--font-serif);
  font-size: 14px;
  line-height: 1.7;
  color: var(--color-text-muted);
  margin: 0;
}

/* ===== 桌面端布局增强 ===== */
@media (min-width: 768px) {
  .page-faq__search-hero {
    padding: 36px 0 48px;
  }
  .page-faq__title {
    font-size: 34px;
  }
  .page-faq__hero-img {
    height: 240px;
  }
}

@media (min-width: 900px) {
  .page-faq__search-hero-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    gap: 44px;
    align-items: center;
  }
  .page-faq__faq-categories {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }
  .page-faq__guide-grid {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(0, 0.9fr);
    gap: 48px;
    align-items: center;
  }
  .page-faq__steps {
    gap: 20px;
  }
  .page-faq__feedback-card {
    grid-template-columns: minmax(0, 1.2fr) minmax(0, 0.8fr);
    gap: 32px;
    padding: 34px;
  }
  .page-faq__feedback-aside {
    padding: 24px;
  }
}

@media (min-width: 760px) {
  .page-faq__search-index-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
  }
}